Please don’t hesitate to email us at customerservice@moskintousa.com any time of the day and we will get back to you during our office hours from 9am – 5pm CST
FAQs
Frequently Asked Questions
How long does the Moskinto Itch-Relief Patch last?
The Moskinto Itch-Relief Patch is designed to last for 4-7 days. It stays effective and securely attached to the skin throughout this period, even with exposure to water.
Can Moskinto Itch-Relief Patches be used on children?
Yes, Moskinto Itch-Relief Patches are safe for use on children. They are drug-free, chemical-free, and non-toxic, making them ideal for sensitive skin and all age groups.
Are there any side effects of using Moskinto Itch-Relief Patches?
Moskinto Itch-Relief Patches are made from hypoallergenic materials and are generally safe for all skin types. However, if you experience any irritation or discomfort, remove the patch immediately and consult a healthcare professional.
How should I store Moskinto Itch-Relief Patches?
Store Moskinto Itch-Relief Patches in a cool, dry place away from direct sunlight. Keep them in their original packaging until you are ready to use them to maintain their effectiveness.
Can I use Moskinto Itch-Relief Patches on bites from insects other than mosquitoes?
Yes, Moskinto Itch-Relief Patches can be used on bites from various insects, including ants, fleas, and midges. The patch works by alleviating itching and reducing swelling from any bite that causes irritation.
How often should I reapply Moskito Care Insect Repellent?
Moskito Care Insect Repellent provides 14 hours of protection. However, if you are swimming or sweating heavily, you may need to reapply it sooner to maintain optimal protection.
What is the active ingredient in Moskito Care Insect Repellent?
The active ingredient in Moskito Care Insect Repellent is 20% Picaridin, a highly effective, DEET-free alternative that repels mosquitoes and ticks that may transmit diseases.
Is Moskito Care safe for pets?
Moskito Care is formulated for human use and has not been tested on animals. It is best to consult with a veterinarian before applying any insect repellent to pets.
Can I use Moskito Care Insect Repellent on my face?
Yes, Moskito Care is safe to use on the face. Apply it carefully, avoiding contact with the eyes and mouth.
Does Moskito Care Insect Repellent have a scent?
Moskito Care Insect Repellent has a fresh scent that is pleasant and non-intrusive. Unlike many traditional repellents, it is not overpowering and does not leave a lingering chemical smell.
General Store Questions
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on the carrier’s website.
Do you offer gift wrapping services?
Currently, we do not offer gift wrapping services. However,
our products come in attractive and secure packaging suitable for gifting.
Can I purchase Moskinto wholesale
Yes, please contact our sales team at hello@moskintousa.com
for more information and to receive a customized quote.
Do you ship internationally?
Yes, we ship Moskinto products internationally. Shipping
costs and delivery times will vary based on the destination. Please check our
shipping policy for more details or contact us directly for specific inquiries.
How can I become a distributor for Moskinto products?
If you are interested in becoming a distributor for Moskinto
products, please reach out to us at hello@moskintousa.com. We will provide you
with all the necessary information and steps to get started.
Returns
Returns are free for orders shipped within the U.S. We include a UPS return label in every package which is at no cost to use.
Sales tax is only applicable to merchandise shipped to an Australia, California, Colorado, Connecticut, Georgia, Illinois, Indiana, Iowa,
Louisiana, Maryland, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Washington.
Follow the steps below for a seamless returns process:
- For each item, please indicate a reason for return using one of the Return Codes listed on the order form included in your package.
- Attach your UPS return label to the outside of the package. There is no cost to use this label.
- Drop off your package at the nearest UPS location. Please make note of your tracking number so that you are able to track it on its way back to us.